And I was guilty of said wheels. They were loud. I've had my bag for three years and these are my second set of wheels; they used to roll beautifully. I have roller blade wheels and for about two and half years, they functioned perfectly. In the last few trips, I've noticed my bag being a bit harder to drag and noisy. At first, I didn't even know the sound was coming from my bag! When I got off my last trip (ps - I just worked two trips in a row, which is something I haven't done since September!) and my dad took a look at them. The bearings had rusted a bit, so he cleaned them up and WD-40 - ed it up! He claims they're now all ready to go. I'm hoping to get another year or two out of my roller but I'm ready for a new tote. Tote #3.